Last updated: April 2025
Who We Are
This Privacy Policy applies to Innovatelution LLC ("Innovatelution", "we", "us", or "our"), a limited liability company incorporated in the State of Wyoming, United States of America.
Contact: innovatelution@gmail.com
Website: https://www.innovatelution.com
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at the address above.
What Data We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill in the contact form on our website;
- Send us an email or otherwise communicate with us;
- Use or navigate our website (via cookies and analytics tools).
Contact Form Data
When you submit our contact form, we collect:
- Your full name;
- Your email address;
- Your project description and budget range (as provided);
- Any other information you choose to include in your message.
Analytics Data
We use Google Analytics (provided by Google LLC) to collect anonymised information about how visitors interact with our website. This may include:
- Pages visited and time spent on each page;
- Referring website or source;
- Browser type, device type, and operating system;
- Approximate geographic location (country/city level only);
- Actions taken on the site (e.g. button clicks, form interactions).
This data is collected in an aggregated, anonymised form and does not identify you personally. You can opt out of analytics tracking via our cookie banner or by using your browser's privacy settings.
Cookies
We use cookies and similar tracking technologies to improve your experience on our website. Please see our Cookie Policy for full details of the cookies we use and how to manage them.
How We Use Your Data
We use the personal information we collect for the following purposes:
- To respond to your enquiries — We use the information provided in contact form submissions to respond to your questions and discuss potential projects.
- To manage our business relationship — If we enter into a client relationship, we use your contact details and project information to fulfil our contractual obligations.
- To improve our website — Anonymised analytics data helps us understand how our site is used so we can improve its content and performance.
- To comply with legal obligations — We may process your data where required to do so by applicable law.
We do not use your personal information for direct marketing or send unsolicited communications. We will only contact you in relation to matters you have raised with us.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, the following legal bases apply to our processing of your personal data:
- Legitimate interests — Processing your enquiry and responding to messages you have sent us;
- Contract performance — Processing data necessary to fulfil a contract or take pre-contractual steps at your request;
- Consent — Where you have provided explicit consent (e.g. for non-essential cookies via our cookie banner);
- Legal obligation — Where processing is required to comply with applicable law.
Data Storage and Security
Your information is stored on secure servers operated by our service providers, principally Google LLC, located in the United States. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
We retain contact form submissions and associated correspondence for a period of 3 years from the date of last contact, after which the data is securely deleted. Data may be retained for longer where required by law or where a contractual relationship exists.
While we take reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements and only to the extent necessary. These may include:
- Email service provider: Gmail (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States) — used to receive and manage email correspondence;
- Analytics provider: Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States) — used to analyse anonymised website usage. Google's privacy policy is available at https://policies.google.com/privacy;
- Hosting provider: Vercel, Inc., 340 Pine Street, Suite 600, San Francisco, CA 94104, United States — used to host and serve our website.
We may also disclose your information where required by law, court order, or governmental authority, or to protect the rights, property, or safety of Innovatelution LLC, our clients, or others.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States, please note that your information is transferred to and processed in the United States.
Where we transfer personal data from the EEA or UK to countries that do not provide an equivalent level of data protection, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — You have the right to request a copy of the personal data we hold about you;
- Right to rectification — You have the right to request that we correct any inaccurate or incomplete data;
- Right to erasure — You have the right to request that we delete your personal data ("right to be forgotten"), subject to certain legal exceptions;
- Right to restriction — You have the right to request that we restrict the processing of your data in certain circumstances;
- Right to data portability — You have the right to receive your personal data in a structured, commonly used, machine-readable format;
- Right to object — You have the right to object to processing based on legitimate interests;
- Right to withdraw consent — Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at innovatelution@gmail.com. We will respond to all valid requests within 30 days. We may need to verify your identity before fulfilling your request.
If you are in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us at innovatelution@gmail.com.
Children's Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child under 16, please contact us immediately so we can delete that information.
Cookies
For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
Contact Us for Data Requests
For any questions about this Privacy Policy, or to exercise any of your data rights, please contact our data controller at:
Innovatelution LLC
407 Lincoln RD, Suite 12N, Miami Beach, FL 33139, United States
Email: innovatelution@gmail.com